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Infrastructure with customer-facing programs is not easy. Each field requires different habits and skills. But the good news is that we're finding that many are stepping up to the plate. By overseeing both agendas with a customer-driven mindset, they can ensure these systems evolve together to support company strategy. It’s the only way businesses can thrive in the emerging customer era. Backend vs. Business Technology The two types of software systems, called backend and business technology, have very different meanings. The backend involves a large, complex, and expensive combination of hardware and software, typically represented by an enterprise resource planning.
system that integrates control and accounting functions. The goal here is always reliability and affordability, backed by careful planning. It doesn't need to be flashy; it just needs to work consistently and stay within your budget. And since the only users are self-employed, usability is secondary and boredom is ok. About the author is the founder, chairman and CEO of Job Function Email List Cambridge, Massachusetts. he tweeted. References, Mid-Year Global Technology Market Outlook, Report, Year, Month, Day, . Who is really responsible for technology? MIT Sloan School of Management Symposium, . Show all references Tags: Technology Governance Reposted from: More like this.
Leveraging Generative AI for Marketing: Harvard Business School’s Operational Security for AI: Chevron’s AI on Mars: What questions managers should ask about AI models and datasets You must be logged in to post a comment. First time here? Sign up for a free account: comment on articles and access more articles. Comment by Wesley Alves Machado Hi Mr. George, Your observations fit perfectly with how I view my role in an organization. Your proposal provides some clues to a clear transition from hardware to software, at least in some organizations.
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